JourneyLume

Frequently asked questions

Business questions

  • Membership is a single flat fee. It covers the booking platform, training, supplier partnerships, community access and support, so there are no surprise add-ons.

  • It varies with how quickly you book. Many advisors start with friends and family and see a first booking within weeks, though commissions are paid after travel is completed.

  • You earn a share of the commission on every booking. The share starts at a set level and can grow as your sales increase.

  • Most advisors work as independent contractors. You're welcome to set up a company if that suits your situation; we recommend speaking with an accountant.

  • Advisors are covered by our errors-and-omissions policy for bookings made through the platform. Details are in your onboarding materials.

Getting started

  • Complete the short online application. If you're a good fit, you'll get an invitation to join and can start training right away.

  • No. Most of our advisors are new to selling travel. Training covers everything from supplier relationships to writing proposals.

  • Yes. Many advisors begin around a job or family and grow at their own pace.

  • You'll have live and on-demand training, a mentor from the community, and a support team for booking questions.

Payments and licensing

  • Commissions are tracked automatically in your portal and paid by direct deposit once suppliers release them, typically after your client travels.

  • We hold the registrations required in the places where we operate, and we'll guide you on anything specific to where you live.

  • New members can request a refund within the first 14 days of joining.

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